VP, SENIOR FIDUCIARY OFFICER

Reports To: Chief Fiduciary and Planning Officer

Job Status: Exempt


Base Salary Range: $160,000 - $200,000 

Additional Compensation: Annual Discretionary Incentive

The qualified candidate must be in the Mountain or Pacific time zone.

This is a hybrid role for those located near MTC's Denver office.

Job Summary

The VP, Senior Fiduciary Officer serves as relationship manager to MTC’s trust offices to proactively mitigate fiduciary risk exposure to the Company. This role also serves as the primary reviewer and approver for new fiduciary business opportunities, serves as subject-matter expert on fiduciary and planning matters as assigned, and promotes MTC’s products and services. This position works closely with the fiduciary and planning team members and other team members within the Company. 

Primary Duties and Responsibilities  

  • Consults with and advises trust officers on new fiduciary business opportunities, including but not limited to providing decisions on pre-acceptance and acceptance prior to consideration by the Trust Administrative Committee (TAC).

  • Serves as relationship manager to assigned credit unions, including but not limited to building and maintaining positive relationships with credit union partners, identifying opportunities for business growth and retention, and helping to resolve issues or complaints. 

  • Serves as relationship manager and administrator for a book of business, as assigned.

  • Supports the credit union trust offices and MTC’s Head of Fiduciary Administration in managing their books according to fiduciary policies and procedures to ensure satisfactory audits and service standards are met. 

  • Serves as a subject-matter expert to credit unions and team members on fiduciary and planning matters as assigned.

  • Prepares and/or reviews receipt and release agreements as required for account terminations.

  • Approves fiduciary account terminations prior to submission to Trust Operations.

  • Provides fiduciary risk oversight for assigned credit union partners and answers questions regarding trust document interpretation and fiduciary risk management.

  • Assists in the remediation of issues occurring on risk management reports.

  • Performs agency office audits as assigned.

  • Consults with team members in the design and implementation of procedures, controls and guidelines designed to meet policy requirements, while creating processes and strategies to enhance the overall effectiveness of fiduciary services and the client experience.

  • Collaborates with Chief Growth Officer and Sales Team to develop, expand, and retain partner and client relationships.

  • Engages in activities to promote MTC’s products and services to credit union partners, members, and other centers of influence.

  • Serves as an active member of the Trust Administrative Committee.

  • Participates in MTC audits and other projects as assigned.  

  • Mentors and collaborates with members of the fiduciary and planning team.

Required Skills/Abilities

  • Demonstrated working knowledge of fiduciary operational and risk mitigation standards, including the ability to effectively communicate related policies and procedures.

  • Extensive knowledge of estates and trusts, fiduciary laws and fiduciary standards.

  • Strong sense of accountability and a high level of personal integrity. 

  • Ability to effectively work with fiduciary and planning members in a team environment.

  • Excellent verbal and written communication skills.

  • Excellent interpersonal and customer service skills.

  • Excellent organizational skills and attention to detail.

  • Excellent presentation skills.

  • Ability to research and analyze required information.

  • Ability to remain flexible and calm under pressure.

  • Ability to react to various matters and re-prioritize as appropriate.

  • Ability and willingness to assist with various departmental and company-wide initiatives.

  • Proficiency in technology, including the ability to effectively use a variety of software programs and operating systems.

Education and Experience

  • Bachelor’s Degree required. 

  • Juris Doctorate (J.D.), other advanced degree, or certification in wealth management or trust required. 

  • Minimum ten years of experience required in one or a combination of the following: relationship management, financial, trust, or legal industry.

Physical Requirements

  • Ability to navigate various areas of an organization’s physical premises.

  • Ability to remain in a stationary position for prolonged periods. 

  • Ability to effectively operate a computer and other office equipment. 

  • Occasional travel required for meetings, conferences, etc. as requested.

Additional Information

Members Trust Company reserves the right to change or assign activities, duties, and responsibilities at any time. 

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.